We at Avtgardenia (Website : avtgardenia.com) are committed to protecting and respecting your privacy as a browser to our website.
When you click on our webpage you agree to be bound by this policy as updated from time to time. So please read this document first and take a print out of the same for future purposes.
This policy will tell you about:
Who we are
What data we collect
What we do with this data
Where we store this data
How long we store your data for
Steps taken to keep data safe
Third Party Links
Our right to amend our policy
1. Who we are:
Avtgardenia (Website : avtgardenia.com) is the online store of M/s L J International Ltd, that ensures ease of buying plants for domestic use within India. The avtgardenia (Website : avtgardenia.com) store has a wide ranging collection of plants.
2. The information we collect about you:
When you use our website, we may collect and process different types of information about you like name, address, telephone, email address and any other information you submit when you create a profile and sign up to our Services.
We automatically identify your location according to the IP address assigned to your computer machine or mobile device by your Internet Service Provider, and mobile location data.
3. How we use your information
The data we collect from you is used for the following core purposes:
To administer your browsing activity with us (including notifying you of any announcements, updates, special offers or services, should you consent to this)
To help us improve the structure, layout and usability of the Services
To allow you to participate in any future interactive features of the Services (including the features that require the mobile phone number)
To help personalise your repeat visits and usage of the Services
To provide you with information on products or services or news and offers that you request from us (see below under ‘Marketing’ for more information)
To notify you about changes to our service or the functionality of the Site
To carry out market analysis and research
To ensure that you are complying with the terms and conditions of use and to comply with our statutory and regulatory obligations
We may be required by law e.g. through potential or actual litigation, court order, public or governmental authorities, or rules and regulations within or out with your country of residence to disclose all or part of your information to third parties. We may also deem it necessary to make such a disclosure in the event of an issue of national security, law enforcement or other such similar situations as we deem necessary including, for example, allegations of alleged infringement of copyright, trademarks or other third parties’ rights by users. We share your personal information with our partner service providers in order to provide their Services to you including those parties who assist us with information processing, credit and payment processing, fulfilment of your subscription order, managing and hosting data, conducting consumer research etc. These disclosures relate to providing our Services, improving our Services and delivering targeted advertising to you. We do not provide your contact details to third parties for direct marketing by them to you.
If you have consented to receive marketing communications from third parties, your data may be passed on to such third parties as we enter into data sharing agreements with, from time to time, for marketing purposes. We cannot be held liable for the content of the third party’s communications or products/services they are promoting. If you have provided this consent, but change your mind, you can opt-out at any time (see below). Please be advised that you will also require to contact the individual third parties who have been marketing to you if you wish to stop receiving their communications directly.
4.Where we store your data
5. How long we keep your data for
We only store data for as long as it is necessary to provide products and Services to you and others, with information typically being held until you cancel your membership.
6. Keeping your data secure
Any transmission of information via the internet is not completely secure. We will do our best to protect your personal data but cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will take security measures to try to prevent unauthorised access.
8. Links to other third party websites
The Avtgardenia (Website : avtgardenia.com) website may, from time to time, contain links to and from the websites of our third party networks, advertisers and affiliates. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. Our rights to amend this policy
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
Lack of authorization for any transaction/s, or exceeding the preset limit mutually agreed by You and between “Bank/s”, or Any payment issues arising out of the transaction, or Decline of transaction for any other reason/s.
All payments made against the purchases/services/subscriptions on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal contractual obligations between Buyer/Subscriber and Seller and payment facility is merely used by the Buyer/Subscriber and Seller to facilitate the completion of the Transaction.
You understand, accept and agree that the payment facility provided by Avtgardenia (Website : avtgardenia.com) is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, collection and remittance facility for the Transactions on the Avtgardenia (Website : avtgardenia.com) Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Avtgardenia (Website : avtgardenia.com) is neither acting as trustee nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.
Payment Facility for Buyers:
You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the products and /or services from the Seller using the Payment Facility, and you shall pay the Transaction Price through your issuing Bank to the Seller using Payment Facility.
You, as a Buyer may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.
You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time than this would make you ineligible for a refund.
You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence you may not be entitled to a refund in respect of the Transactions for those products and /or services.
Refund, if any, shall be made at the same issuing Bank from where Transaction Price was received.
Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).
Refund shall be conditional and shall be with recourse available to Avtgardenia (Website : avtgardenia.com) in case of any misuse by Buyer.
Refund shall be subject to Buyer complying with Policies.
Avtgardenia (Website : avtgardenia.com) reserves the right to impose limits on the number of Transactions or Transaction Price which Avtgardenia (Website : avtgardenia.com) may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.
Avtgardenia (Website : avtgardenia.com) reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Avtgardenia (Website : avtgardenia.com) or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
Avtgardenia (Website : avtgardenia.com) may do such checks as it deems fit before approving the receipt of/Buyer’s commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of Avtgardenia (Website : avtgardenia.com). As a result of such check if Avtgardenia (Website : avtgardenia.com) is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyer/Subscribers commitment to pay Transaction Price.
The Buyer acknowledge that Avtgardenia (Website : avtgardenia.com) or M/s L J International Ltd. will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/ Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Avtgardenia (Website : avtgardenia.com).
Compliance with Laws:
Buyer shall comply with all the applicable laws of INDIA for using Payment Facility and Avtgardenia (Website : avtgardenia.com) Website.
Buyer’s arrangement with Issuing Bank:
All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.